CONTACT US PAGE

 

 

Contact BOUTIQ

At BOUTIQ, we value our customers and are always here to help. Whether you have questions about our products, need assistance with an order, or want to learn more about our premium vape devices, our support team is ready to assist you.
We strive to provide fast and reliable customer support to ensure every visitor has a smooth shopping experience.

Customer Support

If you need help with an order, product information, or general inquiries, please contact our support team using the information below.
Email Support
support@boutiqswitchdispo.shop
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Limited Support
Our team typically responds to all inquiries within 24–48 hours.

Order Assistance

For questions related to your order, please include the following details when contacting us:
Order number
Full name used during checkout
Email address used for the order
Description of your question or issue
Providing this information helps our team assist you faster.

Business Inquiries

For partnership opportunities, wholesale inquiries, or collaboration requests, please contact our team at:
support@boutiqswitchdispo.shop

Stay Connected

Follow BOUTIQ to stay updated on new product releases, updates, and announcements.

SHIPPING POLICY

Shipping Policy

At BOUTIQ, we work hard to ensure orders are processed quickly and delivered securely. Our goal is to provide a smooth and reliable shipping experience for every customer.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully completed.
Processing times may vary during periods of high demand, promotions, or holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Times

Estimated delivery times depend on the shipping carrier and destination.
Typical delivery times may range between 3–7 business days after the order has been shipped.
Shipping times may vary depending on factors such as weather conditions, courier delays, or regional delivery schedules.

Shipping Address

Customers are responsible for providing accurate shipping information during checkout. Incorrect or incomplete addresses may cause delays or delivery issues.
BOUTIQ is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Order Tracking

Once your order has shipped, tracking information will be sent to your email. This allows you to monitor your package and receive updates on the delivery status.

TERMS AND CONDITIONS

Terms and Conditions

Welcome to BOUTIQ. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
Please read these terms carefully before using our website.

Website Use

The content provided on this website is for informational and commercial purposes only. Users agree to use the website responsibly and in accordance with all applicable laws and regulations.
Unauthorized use of this website may result in legal action.

Product Information

BOUTIQ strives to ensure that product descriptions, pricing, and availability are accurate. However, we reserve the right to correct errors, update product information, or modify prices without prior notice.
Product availability may change at any time.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of BOUTIQ and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

BOUTIQ is not responsible for any direct or indirect damages resulting from the use of this website or the products offered.
All products are used at the customer’s own discretion and responsibility.

External Links

Our website may contain links to third-party websites. These links are provided for convenience and informational purposes only. BOUTIQ does not control or take responsibility for the content of external websites.

Changes to Terms

BOUTIQ reserves the right to update or modify these terms and conditions at any time. Changes will take effect immediately upon being posted on this page.